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Third Party Maintenance
- Learn more about Third Party Maintenance
  - Service Level Agreements
    What is included in our Service Level Agreements?
  - Our Process
    What you can expect when M Global Services takes care of your maintenance and support needs.
  - Service Locations
  - Storage Maintenance
    - EMC
    - NetApp
    - Hitachi Data Systems
    - HPE
    - IBM
    - Sun/Oracle/STK
    - Dell
    - 3Par
  - Server Maintenance
    - Sun/Oracle
    - HPE
    - IBM
    - Dell
    - Cisco
    - Supermicro
    - Lenovo
  - Network Maintenance
    - Cisco
    - Brocade
    - HPE
Data Center Services
- Learn More About Data Center Services
  - IT Asset Disposal
    Let us take care of your ITAD needs.
Knowledge Center
- Our Blog
  - What Is TPM?
    Learn more about Third Party Maintenance.
  - OEM vs TPM
    What is the difference between TPM and OEM coverage? Compare options to see which one is the best solution for your hardware maintenance needs.
  - Blog
    Read More
  - Third Party Maintenance Costs
    It's not too good to be true. Learn how third party maintenance with M Global Services can save your budget while providing exceptional customer service.
  - Benefits of TPM Support
    Partnering with third party maintenance providers has plenty of advantages and benefits, including cutting costs up to 70% and contract flexibility. View TPM advantages here.
  - Frequently Asked Questions
    M Global answers FAQs
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Service Locations

US and Canada

M Global Support

We provide service in most locations across the United States and Canada.

Worldwide

M Global + Partner

Our commitment to excellent service extends everywhere we provide support. Unlike many providers that “hand-off” tickets when working with partners, at M Global, our helpdesk maintains control of all activities, managing our partners and validating their troubleshooting steps. We follow each service ticket through to its resolution ensuring our clients receive the high standard of service they come to expect. It’s those little details that make the customer experience with M Global really stand out.

Service Locations

Full coverage
Full coverage
Central America: Mexico, El Salvador, Costa Rica, and Panama

South America: Venezuela, Peru, Brazil, Chile and Argentina
Australia, New Zealand, Japan, South Korea, Thailand, Malaysia, Indonesia, Papua New Guinea, Philippines, China, Singapore, India, Taiwan, and Hong Kong
Europe: Ireland, UK, Norway, Sweden, Finland, Holland, Belgium, Germany, Poland, Czech Republic, Austria, Hungary, Switzerland, France, Italy, Spain, and Portugal
Middle East: Egypt, Turkey, Iraq, Saudi Arabia, Yemen, and Oman
Africa: Morocco, Algeria, Tunisia, Libya, Sudan, Senegal, Liberia, Nigeria, Kenya, Angola, Namibia, Botswana, South Africa, Zimbabwe, Mozambique, and Madagascar