Hardware Services for Government
M Global Services provides third party hardware maintenance support, IT data center services, and hardware procurement services. Our home base is in Seattle, WA, and we can provide services across the country and various countries around the globe. We have experience across multiple industries including education, healthcare, non-profits, technology, various government agencies and departments (county, state, federal), and more.
We are an approved TD Synnex Subcontractor for GSA, OMNIA, and Equalis.
GSA Contract # 47QTCA19D00MM
Omnia Contract # R200803
Equalis Contract # EQ-013120-01
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The M Global can-do attitude backed by extensive technical expertise means that if you're wondering, "Can you...?" The answer more than likely is, "Yes." We like to be able to say, "Yes, we can support that, fix that, procure that, provide that, consult, source, configure, and so on."
Hardware Maintenance Support
Our third party maintenance hardware support services help clients keep their data centers running smoothly for significantly less than hardware support with an OEM.
M Global also provides hardware support for devices that have gone EOS (end of sale), EOL (end of life), and EOSL (end of service life) extending the life of hardware that would otherwise need to be refreshed. Learn more about our hardware support services.
Supported OEMs include:
Hardware Procurement & Purchasing
M Global has been in the technology industry for over 20 years and we’ve been able to establish trusted supply chains and resources allowing us to offer custom hardware purchasing services.
Whether you are looking for upgrades for current devices such as disks and nodes, or complete devices, we can create solutions that work for your unique needs. We can source equipment from numerous OEMs (see the drop down below for a full list of manufacturers).
Smart Hands Field Engineering Services
M Global’s Smart Hands Field Engineering services provide onsite field engineering services to assist in all kinds of data center activities.
Most data centers could use an extra pair of hands as a part of the technical support team and our field technicians can take care of a variety of issues such as replacing parts or performing routine maintenance or more complex issues with the guidance of M Global’s expert help desk. Services include:
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Rack & Stack
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Hardware Replacement
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Inventory Management
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RMA – Return Material Authorization
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Reverse Logistics
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Defective Hardware & Media Retention
Data Center Services
We offer a variety of data center services including installation and data center relocation. We are able to design and deploy solutions specifically adapted to our clients’ needs. Services include:
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Installation
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Relocation
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Project Management & more
ITAD Services - Asset Disposal & Recycling
When it’s time for a hardware refresh, your current equipment may still hold significant value.
M Global provides responsible Asset Disposal and Recycling services that can help ensure you get the maximum amount for your used equipment while making sure it has gone through the proper data sanitization process and can be safely repurposed or recycled.
Certified data sanitization and reporting:
DoD 5220.22M 3x,5x,7x, and custom level erasure
Commitment to Ethical Recycling
Use practices certified by BAN e-Stewards
What Sets M Global Apart
M Global Services brings a distinctive approach to hardware support. We are able to provide a level of care and quality service unique in the industry. Here are some ways we set ourselves apart:
Solution Oriented
Our drive for innovative solutions means we are able to conquer the most complicated problems.
Personalized Approach
We create customized contracts to fit the needs of our clients.
Follow through
We honor our SLAs and don’t hide behind “best efforts” clauses.
Communication
Decisions are easier & everything runs smoother when effective communication happens.
Fast Response Times
We are committed to responding quickly in everything from our quote turnaround time to our help desk service ticket responses.
Technical Expertise
We’ve been in the tech industry for over 30 years. Everyone from our sales staff to our engineers are experts in the industry and we can rely on their knowledge, skills, and experience.
Let's Get Started.
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