Third Party 3Par Support and Maintenance
M Global Services specializes in maintenance and support for a wide variety of 3Par devices. We provide a cost savings alternative to 3Par support contracts, while maintaining or exceeding the quality of service expected from 3Par.
Our support solutions are ideal for clients facing cost saving initiatives for current 3Par environments or for End of Support Life (EOSL) devices that 3Par no longer services.
M Global Services offers customized support options that cater to the specific needs and challenges of each client. Our trained engineers provide expert support on a wide range of 3Par products, including InServ E-Class, InServ F-Class, InServ S-Class, StoreServ Devices, and others.
Our standard 7x24x4 SLA includes remote monitoring and diagnosis, a dedicated 7 x 24 support team, and on site spare parts kits.
3Par devices supported by M Global Services include:
- InServ E200
- InServ F200
- InServ F400
- InServ S400
- InServ S800
- StoreServ T400
- StoreServ T800
- StoreServ V800
- StoreServ 7200
- StoreServ 7400
- StoreServ 10400
When choosing third party 3Par maintenance and support from M Global Services, our clients can expect to receive excellent service, every time. We are very responsive to client feedback and will modify our service to meet the needs of each specific customer.
- Large cost savings
- Support options for current and EOSL 3Par devices
- 24 x 7 help desk & remote monitoring services
- Enhanced support levels & parts stocking options
- Dedicated support team
- Trained and experienced engineers
- Customized contracts and services
- Contract renewal management
- Blended contract management (OEM & Third Party)
At M Global Services, we strive to provide the highest quality of support while focusing on the customer’s experience. Our goal is to earn the trust of our clients and act as an extension of their team; we have a “whatever it takes” philosophy.
Regardless of the size of the environment, project, or client, we are dedicated to complete customer satisfaction. Give us a call at 855.304.4600 or email us at email@example.com to see how we can deliver better value at lower cost.