How To Check Your Maintenance Warranty For Lenovo

Need to Check Your Lenovo Warranty?

How to check the warranty for your Lenovo hardware

Check your Lenovo warranty by searching by serial number, contract ID, or Customer ID on Lenovo’s warranty lookup page.

Finding your Lenovo Serial Number

Most of the time, the serial number is the easiest to grab if you don’t have the other numbers at hand. Serial numbers are usually found on printed labels on the top, rear, or front of the device. But if yours is damaged or missing, you may need to go another route to find your Lenovo serial number. Here’s a handy table that can walk you through finding your serial number based on the kind of access you have in the system.

Lenovo Warranty Information

Once you have logged in, you’ll be able to see your Lenovo warranty status right away, but there are some other details you may want to take a look at as well.

Days Remaining
Your warranty expiration date is also easy to check with the “Days Remaining” countdown near the top of the page. It’s a good idea to keep an eye on this date so you won’t be caught unaware when it’s time to renew or find alternatives for your hardware support.

From this page you can also access other Lenovo resources including their knowledge base and guides, repair status if you have opened a service ticket, driver & software downloads, and more.

Warranty Details
If your device is still covered under warranty, you’ll want to review the warranty details section. You’ll be able to see some basic details of your SLA like response times and whether you have onsite support.

Like we’ve talked about, understanding what is covered in your support contract is essential to making sure you know what to expect when something happens with your device.

Talk to us about your third party maintenance options.

What if my Lenovo Warranty is Expired or my Device has gone EOS?

No need to worry if the warranty on your Lenovo hardware has expired or if your device has gone EOS. It’s a great time to review your hardware maintenance options. Whether you are able to renew your warranty with Lenovo or your device has gone EOS and you have to look for alternatives, third party maintenance hardware support should be on your radar.

Lenovo EOS Hardware

Most TPM providers offer support for hardware that has gone EOS or EOSL and that’s good news because Lenovo recently announced that several of their storage and networking lines have gone or will go EOS including ThinkSystem, System X, ThinkServer, and more. If your device is one of these families, there’s a good chance you will need to look for alternative support options to your Lenovo warranty.

Lenovo Hardware Support Options That Don’t Suck

The good news—you’ll probably be pleasantly surprised by when you switch over to third party support with M Global Services. Not only does it cost up to 70% less than support with Lenovo, but we can customize your support contract to meet your needs and budget.

M Global has many advantages over Lenovo such as:

  • Flexible SLAs
  • Up to 70% savings on support contracts
  • Dedicated parts inventory for each client
  • Simplified escalation process
  • Consolidated contract across multiple manufacturers

Check out our OEM vs TPM article to see even more benefits that M Global provides that OEMs don't. We take the time to listen to you. Finding out all the details that matter to you is what helps us create a truly unique support solution tailored to your situation, needs, and budget.

Have more questions? Feel free to contact us concerning any of your maintenance needs, we’re happy to help.

A walkthrough on checking your Lenovo warranty

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