Let's Partner Up
What Does It Mean To Be An M Global Partner?
It's always our goal at M Global to “partner” with our clients—becoming an extension of their team and a trusted resource. But when we talk about our Partner Program, we’re referring to the special setup we have for VARs, MSPs, brokers, and other hardware resellers.
As we all know, the way we do business in nearly every industry has been changing. Budgets have been hit hard, timelines have been thrown off, and managing resources has become even more challenging.
There’s a good chance that as a VAR, MSP, or broker, you have some clients who are dealing with budget constraints, and their hardware refresh cycles have been delayed or maybe even disrupted altogether. Your clients need solutions, and adding a line item and some cash to your bottom line would be pretty helpful right now, too.
Offering Third Party Maintenance Support to Your Clients
Partnering with M Global Services to offer your client third party maintenance services can be a useful solution for you and your client. But you might be thinking, “Blah, blah—heard it all before, here comes the sales pitch.” Let’s skip the sales BS and talk about what using M Global for third party maintenance for your clients could actually look like.
You’re in the driver’s seat when it comes to hardware support for your client. You control the narrative, the price, and all the communications. We can provide your customer with any (or all) of our hardware services, including third party maintenance, hardware sales, field engineering resources, ITAD, and more.
You have a couple of options for how you want the hardware support to be delivered to your client.
White Label Third Party Support
White label hardware support is a popular option because it allows you to put your name on our services. We operate in the background but are still available to answer customer questions, take phone calls & send emails. All service tickets are processed through our help desk, and you are notified and kept in the loop. We also provide sales resources, including unbranded sales documents and presentations and call support.
M Global Branded Hardware Support
Branded hardware support is another option that allows you to take advantage of the M Global branding and reputation that we have built. In this option, the M Global name comes with the services you provide to your clients.
Again, we are available to help with customer questions and phone calls as needed, and all service tickets are processed through our help desk. You are notified and kept in the loop in the same way as with the white label services. We have a broader variety of branded sales support resources that we make available to you — both in digital and printable formats.
Whether you choose to go with white label support or MGS branded support, we're confident you'll appreciate the perks of working with us.
MGS Partner Benefits
Beyond the obvious ability to provide hardware support services to your clients that you don't have to build out or manage, what else do you get out of becoming a partner?
- A recurring revenue stream for you with a substantial profit margin (um, yes, please.)
- Significant savings you get to pass on to your clients (I bet they won't be mad at that!)
- The ability to provide support for devices that have gone EOL and EOSL, helping to stretch customer budgets even further.
- The option of white label support, where we operate in incognito mode
- Partner resources, including call support, documents, and more.
What's it really like to become an M Global partner?
Get the skinny on how we were able to help out a couple of our VAR partners by solving various issues. From hardware transitions to budget problems and even increasing revenue streams, we've got it covered.
"M Global has been a great business partner and a true value to my clients. They are fast, reliable, and professional."
Shawn N. — Data Center Solutions Provider
Get Started Now
Looking for a solution for your clients? Call us today at 888-589-1722 to find out more.
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