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What to do When Your Hardware Nears EOL & EOSL

January 16, 2019

Device Advice for End of Life and End of Service Life Equipment

 

EOL vs EOSL

Your product is nearing its EOSL, what now? Well, first of all, it's important to understand the difference between End of Service Life (EOSL) and End of Life (EOL). So, what is EOL? If your product is at its EOL, then it has reached the end of its manufacturing lifespan and can now peacefully pass into discontinued hardware heaven where it will enjoy its days playing with the Atari 2600 and iPod Shuffle. The EOL date is a heavy hint used by OEMs to try to get you to upgrade your device as it will no longer be advertised or sold by the manufacturer. However, those of you still playing Space Invaders on your Atari know that just because a device reaches its End of Life doesn't mean that it can't be used anymore. In fact, with the help of a third party maintenance provider, devices can have extended lifespans and continue to function perfectly many years after their EOL dates.

 

If your device has reached its EOSL then there's no need to worry. This simply means that the original manufacturer will no longer be offering technical support and maintenance for your product. If you haven't already, you can easily start a support contract with a third party maintenance provider (most often for a lot cheaper too) and carry on with business as usual. Just like EOL, your devices can function long after their EOSL dates with the support and maintenance of a TPM provider. There's no need to throw anything out just because the OEM said to; your equipment may still be valuable and have a long life ahead of it.


Extend the life of your equipment

Neglecting your device's EOL and EOSL dates can lead to a situation where you might not have coverage when you need it. This can lead to poor performance, security vulnerabilities, software incompatibilities, and high operating costs. Paying attention to these dates and talking with a TPM provider can save you valuable time and money in the long run. TPM Providers service equipment long after their EOL and EOSL dates. A contract with a third party maintenance vendor will extend the life of your equipment and help you from falling into the expensive upgrade cycle set by OEMs.  

 

Why should you trust a TPM provider with your EOSL equipment?

Once you've figured out your device's EOSL date, it's time to start planning ahead. Here's how moving your support and maintenance contracts to a third party maintenance provider can save you time, money, and stress. OEM service contracts usually become more expensive as your device nears its EOSL. This is a way of nudging you to buy their latest a greatest product. Once your device actually does reach its EOSL, OEMs don't provide any more support and maintenance to that product, strong-arming you into an "upgrade". However, third party maintenance vendors can continue to provide support and maintenance for your devices long after their EOSL dates, extending the life of your equipment and improving your ROI. You could save over 70% with a TPM contract as compared to one with an OEM. There's no need to wait until your product reaches EOSL to switch. You can start saving money now. For answers to common questions about third party maintenance, check out these FAQs.

 

Next steps

Wondering about your equipment's EOL and EOSL dates but not sure where to start? Follow these steps to make sure you're doing what's best for your devices. 

 

  • Determine which products might be nearing their EOL or EOSL (contact us for help)
  • Research dependable third party maintenance vendors and ask them these questions
  • Make sure you understand the details involved in Service Level Agreements
  • Work with your provider to determine which option best benefits you
  • Breathe easy knowing you'll have expert support long past your equipment's EOL and EOSL dates

 

Feel free to contact us for help in determining your equipment's EOL or EOSL, we'd be happy to help!

Talk to us about support options.