Within this document all references to "we" is a reference to M Global Services.
This Privacy Statement governs Personal Information we collect from our customers and online users ("you"), as well as information we automatically collect from your online visits (e.g. data collected via cookies).
"Personal Information" means information that identifies you, such as your name, telephone number and email address.
We may ask you to provide Personal Information when you
- Use our websites;
- Request quotes, services, support, downloads or information;
- Place orders for products or services;
- Participate in surveys, sweepstakes or other promotional activities online or in any other venue;
- Subscribe to newsletters, promotional emails or other materials;
- Contact us.
Personal Information we request may include your email address, name, address and telephone number. If you make a purchase, we may ask for your credit card number and billing information.
Forms that you choose to complete will indicate whether information requested is mandatory or voluntary.
We may collect information about your visits to our websites, including the pages you view, the links and advertisements you click, search terms you enter, and other actions you take in connection with M Global Services’s websites and services. We may also collect certain information from the browser you used to come to our website, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and to which URL you browse away from our site if you click on a link on our site.
During your visits to our websites we may collect information that allows us to identify you across multiple devices through which you access our websites. We may also supplement the information we collect with information obtained from other parties, including our Business Partners and other third parties.
M Global Services uses your Personal Information to:
- Deliver the services and support or carry out the transactions you have requested;
- Send communications to you, such as emails and phone calls about our products and services.
- Customize, analyze and improve our products, services (including the content and advertisements on our website), technologies, communications and relationship with you;
- Enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you;
- Prevent fraud and other prohibited or illegal activities;
- Protect the security or integrity of our website(s), our business(es), or our products or services; or
- Otherwise, as disclosed to you at the point of collection.
Personal Information collected may be stored and processed in the United States or any other country in which M Global Services or its subsidiaries or Business Partners maintain facilities.
Disclosing Personal Information
We may share your Personal Information with subsidiaries or Business Partners to carry out transactions you request, or to make our business or that of our subsidiaries more responsive to your needs. We will only share your Personal Information with Business Partners who agree to protect your Personal Information and use it solely for the purposes set forth by M Global Services.
We may share your Personal Information with participants in our sales and marketing chain, for the limited purposes of selling, marketing or providing support for our products and services.
We may also disclose your Personal Information in connection with law enforcement, fraud prevention or other legal action; as required by law or regulation.
Except as described above, we will not disclose your Personal Information to third parties for their own marketing purposes without your consent.
If you have any questions about the type of Personal Information we hold about you or if you wish to request deletion or correction of Personal Information we hold about you, please send a written request to email@example.com or the postal address provided at the bottom of this Privacy Statement.
Any marketing by M Global Services, or any third parties on behalf of M Global Services, will be conducted in accordance with applicable laws and include where applicable methods to allow you to express your preferences (including the possibility of being removed from our advertising and marketing lists).
Security of Your Personal Information
M Global Services takes all reasonable steps to protect your Personal Information from misuse, interference and loss, as well as unauthorized access, modification or disclosure. The ways we do this include:
- using encryption when collecting or transferring sensitive information, such as credit card details;
- limiting physical access to our premises;
- limiting access to the information we collect about you;
- ensuring that we and our Business Partners have appropriate security safeguards to keep personal information secure; and
- where required by law, destroying or de-identifying Personal Information.
Alternatively you can opt-out of cookies by visiting the Network Advertising Initiative opt out page: http://www.networkadvertising.org/managing/opt_out.asp
A cookie is a piece of text that is placed on your computer's hard drive. Depending on the settings you have selected, your browser adds the text to your device as a small file. Many browsers are set to accept cookies by default. You have the ability to accept or decline cookies as you prefer.
Targeted Email Marketing By M Global Services
Some marketing you receive, including email marketing, may also be personalized based on your visits to mglobalservices.com and your browsing and purchase history. In addition, when you click on some links in email marketing you receive, our email service provider may place a cookie on your browser. This type of cookie would be linked to your email address or IP address and used to gather information about the products and services you view on mglobalservices.com. Information gathered may be used to personalize and customize future email marketing messages you receive. You may opt out of this use by clicking on the unsubscribe link provided in every personalized email marketing message you receive.
How We Use Tracking Technology
A web beacon is an electronic image that can be used to recognize a cookie on your computer when you view a web page or email message. Web beacons help us measure the effectiveness of our website and our advertising in various ways. For example, web beacons may count the number of individuals who visit our website from a particular advertisement or who make a purchase from our website after viewing a particular advertisement or they may tell us when a web page is viewed and provide a description of the page where the web beacon is placed. Web beacons may also measure the effectiveness of our email campaigns, by counting the number of individuals who open or act upon an email message, determining when an email message is opened and determining how many times an email message is forwarded. Subject to local laws, we may combine the information that we collect through web beacons with other Personal Information we have collected from you.
We may allow some of our Business Partners to compile individual or aggregated statistics from the use of web beacons on mglobalservices.com by M Global Services, its agents or others, to determine the effectiveness of online marketing and to develop statistics on how often clicking on an advertisement results in a purchase or other action on the advertiser's site. Aggregate information may include demographic and usage information. No Personal Information about you is shared with Business Partners for this research.
You can make some web beacons unusable by rejecting cookies in your web browser.
When you visit our websites or view one of our email messages, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our websites. We may also use pixel tags to determine what types of email your browser supports.
In addition, please be aware that M Global Services provides links to other websites, which if you click on them may collect Personal Information about you. The information practices of those third-party websites linked to mglobalservices.com are not covered by this Privacy Statement.
We reserve the right to change these policies at any time so please check back regularly.
M Global Services
128 S Lucile St., Seattle, WA 98108