NEED HELP KEEPING YOUR IBM AS400 IN RAD SHAPE?
Save 70% on IBM AS400 Support and Maintenance.
Stop overpaying for support & maintenance contracts—so lame! Get support for your AS400 so gnarly that it saves you money and extends the life of your hardware.
M Global provides totally-tubular current, post warranty, end of life, and end of service life AS400 third party support. Our expert engineers have been working with these models for many years and we can find a solution to your problem no matter how hellacious!
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| 9x5xNBD | 7x24x4 | CUSTOM | |
|---|---|---|---|
| Help Desk Monday - Friday, 8am - 5pm | ✓ | ✓ | ✓ |
| Help Desk 24/7 | ✓ | ✓ | |
| Guaranteed Business Hours Response | ✓ | ✓ | ✓ |
| Guaranteed 4 Hour Response | ✓ | ✓ | |
| Service Ticket Opened Within Minutes | ✓ | ✓ | ✓ |
| Remote Diagnosis | ✓ | ✓ | ✓ |
| On-Site Diagnosis | ✓ | ✓ | ✓ |
| Parts Replacement Scheduled After Diagnosis | ✓ | ✓ | ✓ |
| Parts Delivery Next Business Day | ✓ | ✓ | ✓ |
| On-Site Stocking Most Commonly Failed Parts | ✓ | ✓ | |
| Local Stocking Most Commonly Failed Parts | ✓ | ✓ | |
| On-Site Enhanced Parts Stocking | ✓ | ||
| Local Enhanced Parts Stocking | ✓ | ||
| On-Site Support Next Business Day | ✓ | ✓ | ✓ |
| On-Site Support Same Day | ✓ | ✓ | |
| Re-Routing of Auto Generated Alerts | ✓ | ✓ | ✓ |
| Defective Media Retention (DMR) | ✓ | ✓ | ✓ |
