Brocade Maintenance & Support

Brocade Network Maintenance & Third Party Support

 

View the Brocade products we support.

 

M Global Services offers technical support and third party maintenance contracts for end of warranty and EOSL Brocade data and storage networking products. We provide expert third party support for a wide array of Brocade's comprehensive data and storage networking solutions. Directors, Fibre Channel backbones and switches, extensions, SAN I/O modules, and more are covered by our team of experienced engineers.

 

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Ready to save on Brocade support?

Specializing in Brocade Switch Support, DXC Maintenance & More

 

Whatever your Brocade device or model, we've got you covered. From DCX directors and blades to ICX and Silkworm switches, we provide reliable third party maintenance support for Brocade's diverse portfolio of network solutions—including the expanded library of products that came from their acquisition by Broadcom Limited in 2016. If you don't see your Brocade device here, don't worry. We'll likely still be able to provide support and maintenance for your equipment!

SilkWorm 

300, 2800, 3200, 3800, 3900, 4100, 4900, 200E, 5000, 5100, 5300, 6505, 6510, 6520, 7800, 7840, 12000, 24000, 48000

 

DCX

8 CARD CHASSIS, 4 CARD CHASSIS, 8510-8, 8510-4

 

ICX

7150, 7250, 7450, 7650, 7750, 7850

 

Brocade BigIron

B8G, B8000

 

Brocade FastIron

FCX648S, FES4802, FESX424HF, FI-424C, FWS4802, FWS624

 

Brocade NetIron

CES, CER & MLX Series, NSR24

 

Brocade ServerIron

ADX 1000/1000F, ADX 4000, ADX 10000, ADX 1008-1/1008F-1, ADX 1016-2/1016F-2, ADX 1016-4/1016F-4, ADX 1216-4/1216F-4, ADX 4000, ADX 10000

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Why Choose Third Party Brocade Support?

 

Cut costs on Brocade support & maintenance

Get up to 70 percent savings when you switch from manufacturer support to M Global support.

 

Comprehensive 24/7 service

When you work with us, you get access to 24/7 dedicated support and guaranteed service response times of four hours or less.

 

Customizable Parts Stocking

Don't wait for parts to ship. With our custom parts stocking options, we develop a strategy to fit your schedule and cater to your unique needs.

 

Brocade support End of Service Life (EOSL) and current devices

Have devices that Brocade doesn't support anymore? No problem. We provide support and maintenance for equipment no longer serviced by manufacturers.

What a Brocade Support Contract Looks Like

 

Whatever the size of your company or data center environment, M Global can tailor a fully-custom SLA to fit all of your Brocade network maintenance and support needs. Instead of coercing clients into cookie-cutter contracts, we'll work with you to build a personalized SLA so you can get the maintenance and support you actually want. You'll also get 24-hour help desk access, a built-in escalation process, and speedy service response times of four hours or less. Our ample experience with Brocade networking devices allows us to be more flexible with the service we provide. No matter your unique needs, we got you.

 

We've been creating flexible service level agreements and inventory options for Brocade networking environments to match our clients’ environments. We're confident our team will be able to work with you to find the best possible solution to your service needs.

 

Ready to talk about Brocade support options? Contact us today! Not ready yet? Make sure to check out our process or view our flexible service level agreements to find out more about our approach to customer service.

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We want you to consider us an extension of your team, a trusted resource and advisor. Call us today at 855-304-4600 to find out more.