Cisco Hardware Maintenance & SmartNet Alternative

Support & Maintenance for Cisco Hardware

See Cisco models we support.

Reliable maintenance and support for your Cisco devices shouldn't cost you a fortune. Get Cisco support services that exceed what you'd receive through the manufacturer — at a more manageable price than typical support options like Cisco's Smart Net contracts.

If you're like many IT or data center professionals, you might only have experience with the hardware support options available through Cisco. However, M Global Services’ Cisco third-party maintenance and support solutions can keep your devices running smoothly so you won't have to worry about downtime or replacing gear before you're ready.

And if you have devices Cisco no longer supports, don't stress — we've got you covered for that, too.

Ready to save money on Cisco support?

M Global Services can provide a more cost-effective solution for your Cisco hardware support.

A Cisco SmartNet Alternative You Can Trust

Want to know what to expect when you work with M Global Services?

Cost savings for Cisco support & maintenance

Save up to 70 percent on your service contract when you switch to M Global's alternative to Cisco Smart Net.

Comprehensive 24/7 support

Get 24/7 access to your own dedicated support team with service response times of four hours or less.

The Cisco parts you need — when you need them

Don’t wait for your parts to ship. We'll work with you to create a stocking strategy that fits your unique needs and offer full transparency on what will be stocked.

Support for current, and End of Service Life (EOSL) Cisco devices

We offer support and maintenance contracts for devices no longer supported by Cisco, so it's no problem if you’re not in a position to upgrade.

Customized Cisco Aftermarket Hardware Support

We Support Businesses of All Sizes

Our team of certified engineers provides first-class service, support, and maintenance for complete server and network environments using Cisco hardware. Whether you’re a small, midsize, or large company with Cisco hardware, we can customize contracts and services to meet your unique needs.

  • Comprehensive support and maintenance contracts
  • Supplemental support for existing Cisco service contracts
  • Cisco Smart Net alternative contracts

Experienced Team

When you choose M Global Services for the support and maintenance of your Cisco device(s), you get a 24-hour help desk, built-in escalation, and fast service response times by certified technical staff — all dedicated to meeting your needs and expectations. Our team has a wide range of skills and experience with many brands and hardware types so we can offer more flexible and customer-centered service options.

Since 2003, we’ve customized service level agreements and inventory options to meet our clients’ specific needs. We're confident our team will find the best possible solutions to your hardware problems.

Learn more about our process.

Get Started Now

We want you to consider us an extension of your team, a trusted resource and advisor. Call us today at 855-304-4600 to find out more.

Cisco Devices Supported by M Global Services

Our experienced engineers offer customized third party support options and are experts in maintaining a wide range of Cisco devices, including EOL and EOSL Cisco product lines. If you don't see your Cisco hardware listed here, get in touch to let us know—we can probably still provide you with support.

M Global Third Party Maintenance

Cisco Network Devices

Cisco Catalyst Switches

Catalyst 2950G
Catalyst 2960 (X,XR,L,C,S,G)
Catalyst 3560 (C,CX,CG,X,E,G)
Catalyst 3650
Catalyst 3750 (X,E,G)
Catalyst 3850
Catalyst 4500/4500-E/4500-X
Catalyst 4900, 4900M
Catalyst 6500/6500-E
Catalyst 6800
Catalyst 9200/ 9300/9400

Cisco Routers


Cisco MCS

MCS 7815
MCS 7825
MCS 7835
MCS 7845

Cisco Nexus

Nexus 2000
Nexus 3000
Nexus 5000
Nexus 6000
Nexus 7000
Nexus 9000

Cisco MDS Fibre Switches

MDS 9124
MDS 9134
MDS 9148
MDS 9506
MDS 9509
MDS 9513

M Global Third Party Maintenance

Cisco UCS Servers

Cisco UCS 5108 Blade Server Chassis


Cisco UCS B-Series Blade Chassis

B460 M4 E7 v4 Blade Server
B460 M4 E7 v3 Blade Server
B460 M4 E7 v2 Blade Server
B440 M2 High-Performance Blade Server
B440 M2 Blade Server
B440 M1 Blade Server
B420 M4 Blade Server
B420 M3 Blade Server
B260 M4 Blade Server
B260 M4 E7 v4 Blade Server
B260 M4 E7 v3 Blade Server
B260 M4 E7 v2 Blade Server
B250 M2 Blade Server
B230 M2 Blade Server
B230 M2 Blade Server
B230 M1 Blade Server
B200 M4 Blade Server
B200 M3 Blade Server
B200 M3 Blade Server
B200 M2 Blade Server
B22 M3 Blade Server

Cisco C series Rack Servers

C22 M3 High-Density Large Form Factor Rack Server
C22 M3 High-Density Small Form Factor Rack Server
C24 M3 High-Density Large Form Factor Rack Server

C24 M3 High-Density Small Form Factor Rack Server
C200 M2 LFF High-Density Rack Server
C200 M2 SFF High-Density Rack Server
C210 M2 General-Purpose Rack Server
C220 M3 High-Density Large Form Factor Rack Server
C220 M3 High-Density Small Form Factor Rack Server
C240 M3 High-Density Large Form Factor Rack Server
C240 M3 High-Density Small Form Factor Rack Server
C250 M2 Extended Memory Rack Server
C260 M2 High-Performance Rack Server
C460 M2 High-Performance Rack Server
C3160 Rack Server
C460 M2 High-Performance Rack Server
C420 M3 Rack Server
C260 M2 Rack-Mount Server
C240 M3 Rack Server
C220 M3 Rack Server
C24 M3 Rack Server
C22 M3 Rack Server
C22 M3 Rack Servers
C220 M4 LFF Rack Server
C220 M4 SFF Rack Server
C240 M4 LFF Rack Server
C240 M4 SFF Rack Server
C460 M4 High-Performance Rack Server

Fabric Interconnects

6200 Series Fabric Interconnect

  • UCS-FI-6248UP-UPG
  • UCS-FI-6296UP-UPG

6300 Series Fabric Interconnect

  • UCS-FI-6332-U
  • UCS-FI-6332-16UP-U

Looking for Cisco Parts & Hardware?

Did you know that we can help at every stage of your Cisco hardware’s lifecycle?

Adding more devices to your network and need some more SFPs? No problem! We can get those to you. We have 20+ years of experience sourcing hardware  — both parts and full devices. If you need help installing parts and devices, we can help with our Smart Hands services. And it goes without saying that we can provide hardware support for current and EOSL Cisco devices. When you are ready to upgrade, we can recycle your old equipment as well with our ITAD services.

Don't have a support contract with us? Not a problem. We can still source parts and offer services. Get in touch and we'll get you the parts you need fast!

Cisco vs M Global Third Party Maintenance

Play Video