Dell Third Party Maintenance Support
Third Party Support for Dell Devices
Our qualified engineers tailor support options to fit your needs and are experts in supporting a wide range of Dell product lines including:
Dell PowerEdge (PE)
Dell EMC Devices
Support & Maintenance for Dell Users
Dell hardware support services that meet or exceed what you would receive through the manufacturer don’t have to cost you an arm and a leg. Get reliable maintenance and support for your Dell devices and save money.
You may not be familiar with other support options for your Dell hardware besides those available through Dell. M Global Services’ third party maintenance and support solutions can keep your Dell devices running effortlessly so you won’t have to stress about device downtime or purchasing new Dell gear before you’re ready. And if you’ve got hardware Dell no longer supports, don’t worry—we’ve got you covered for that, too.
Comprehensive Solutions to Complex Problems
Here at M Global Services, we’ve got a “whatever it takes” attitude when helping our clients. We work as an extension of your team, delivering quality service to reduce downtime and keeping you informed every step of the way.
Expect the best when you work with M Global Services
Save money on Dell hardware support & maintenance
You could save up to 70 percent when you switch over from manufacturer support and maintenance services.
Comprehensive 24/7 support
A dedicated support team is available 24/7 and service response times of four hours or less.
Get the parts you need—when you need them
You won’t have to wait for parts to ship. We develop a stocking strategy you are comfortable with and offer full transparency on what will be stocked for your maintenance agreement.
End of Support Life (EOSL) Dell devices support
We offer support and maintenance for hardware devices no longer supported by Dell, so if you’re not ready to upgrade, no problem.
Customized Support Services for Companies of All Sizes
Our team of certified engineers provides first-class service, support and maintenance for complete server and storage environments using Dell hardware. Whether you’re a small, midsize or large company, we can customize contracts and services to meet your specific needs.
Comprehensive support and maintenance
Supplemental support for existing Dell service contracts
When you choose M Global Services for support and maintenance of your Dell device(s), you get a 24-hour help desk, built-in escalation and fast service response by certified technical staff—all committed to meeting your needs. The team has a wide variety of skills and experience with many brands and types of hardware so we can look at problems from different perspectives and construct customer-centered service options.
Since 2003, we’ve adapted service level agreements and inventory options to our clients’ needs and worked together with them every step of the way to make sure we’re meeting those needs. Our team will find the best possible solution for your problem.