Hitachi Data Systems Third Party Maintenance Support
Hitachi Devices Supported by M Global Services
At M Global our engineers deliver customized support options, and are pros at maintaining a wide range of Hitachi product lines including:
AMS 100, 200, 500, 1000
Thunder 9520V, 9530V, 9570V, 9580V, 9585V
Lightning 9970V, 9980V, 9990V
7700C, 7700E, 9910, 9960
USP 100, 600, 1100
XP48, XP128, XP512, XP1024, XP10000, XP12000, XP24000
Other HDS devices
Support & Maintenance for Hitachi Users
Maintenance and support you can depend on for your Hitachi devices shouldn’t cost you a fortune. For a fraction of the cost, Hitachi support services are available that are superior to what you would receive through the manufacturer.
M Global Services’ third party maintenance and support solutions can keep your Hitachi devices running smoothly so you won’t have to worry about productivity coming to a standstill or replacing your Hitachi gear before you’re ready. And if you’ve got devices Hitachi no longer services, no problem–we’ve got you covered for that, too.
Our goal is to provide the highest quality support minimizing downtime and keeping in communication with you every step of the way. We work as an extension of your team and when it comes to helping our clients, we’ve got a “whatever it takes” attitude.
Expect the best when you work with
M Global Services
Decrease costs for Hitachi support & maintenance
When you make the switch over from manufacturer support and maintenance services, you could see a cost savings of up to 70 percent.
Extensive 24/7 service coverage
24/7 support team availability and service response times of four hours or less.
The parts you need—when you need them
No more waiting on parts to ship. We build a stocking strategy you are comfortable with and are happy to provide information on what will be stocked for your maintenance agreement.
Support for current and End of Support Life (EOSL) Hitachi devices
If you’re not in a position to upgrade your devices that Hitachi no longer supports, rest easy—we support and maintain EOSL devices too.
Customized Support Services for Companies of All Sizes
Our certified engineers offer exceptional support and maintenance for complete storage environments using Hitachi hardware. Regardless of whether you’re a small, midsize or large company, we can accommodate your specific needs by customizing contracts and services.
Comprehensive support and maintenance
iOS, NX-OS and configuration assistance
Supplemental support for existing Hitachi service contracts
When you partner with M Global Services for support and maintenance of your Hitachi device(s), a 24-hour help desk, built-in escalation and fast service responses will be available to you. Our expert team has a broad spectrum of skills and experience with a variety of brands and types of hardware. This flexibility allows us to look at problems from different viewpoints and create more adaptable and customer-centered service options.
It’s important to us to make sure we’re meeting our clients’ needs. We’ve been working together with our clients since 2003 to customize service level agreements and inventory options. We are committed to finding the best possible solution for your problem.