Network Maintenance & Support Services
What To Expect From Our Network Maintenance Contracts
When you sign a network maintenance contract with M Global Services, our team will take a structured approach to maintain your company's IT network infrastructure. This means you get a variety of great benefits, including:
- Comprehensive 24/7 support, receive a response from our Helpdesk within minutes
- On-site or local spare parts stocking
- Support for current and EOSL network devices
- Cost savings versus an OEM
- Single call or email to get you help when you need it
- Expertise across multiple platforms and networks
- A commitment to listen, understand, and meet your company's network support needs
Talk with us about network support.
Having Trouble Getting Your Hands on New Network Devices?
If you’re in the market for new networking gear like switches, you’ve probably been told the lead times are out several months minimum regardless of the vendor you go with. Supply chain demand disruptions and an increase in demand have made getting your hands on new networking devices right away very difficult. Experts are expecting it to take a while before things are back to normal, but there is good news. While you wait for new networking switches to be ready to ship, there are alternatives that can keep your network running smoothly.
We can help create a two-pronged solution—procuring network devices and parts on the secondary market that are generally available immediately and providing hardware support for the networking devices already in place and functioning. Comfort levels and company policies vary when it comes to using parts and devices from the secondary market, but many companies are becoming a little more open-minded when the alternative includes waiting a year for their new switches to ship. Some providers, like M Global, offer a Limited Hardware Warranty on refurbished parts and devices, giving you another layer of protection. Learn more about how refurbished hardware can play a role in your IT hardware solutions.
The second part of the solution includes hardware support for current devices and any new-to-you devices you’ve acquired through the secondary market. A TPM contract can help ease your mind in the whole situation because you’ll be covered and taken care of if you experience issues or failures.
Want help putting together a solution for your networking gear woes?
A Network Maintenance Provider You Can Trust
Network maintenance is an essential part of managing the productivity of your company. Neglecting your network maintenance plan can leave your whole environment more vulnerable, and losing access to your resources is bad for business! A poorly maintained infrastructure can also reduce uptime, prevent employees and clients from meeting important SLAs, and ultimately be the cause for losing data. Luckily, there's an alternative for network maintenance and support that doesn't cost an arm and a leg.
Let M Global Services handle your network maintenance needs with a plan that can reduce downtime and give you peace of mind. Our contracts not only save you money compared to OEM support, but they also help to prevent costly issues and keep your devices running longer. We've been providing expert support to companies around the globe since 2003, with affordable maintenance plans that are customized to meet your needs.
Get to know us and why we love to do what we do.
Discover how we've streamlined communication to improve the escalation process.
Where do you provide support? How quickly can someone be on-site? And more.
Know exactly what you're getting before you sign a service contract.
How Third Party Network Maintenance Works
Want better network maintenance and support for a lot less than what you'd pay for an OEM contract? Watch our video below to learn how third party network maintenance can help your budget and extend the life of your equipment.