Third Party Hardware Support for Your Quest Software Devices

Third Party Hardware Support for Your Quest Appliances

Coverage for End of Support Life (EOSL) Quest devices

Not ready to upgrade your appliance? No problem. We support hardware devices no longer covered by Dell, now that Quest supports all DL-series, and KACE appliances.

24/7 Comprehensive Quest Hardware Support

M Global provides a dedicated support team that is available 24/7, with response times of four hours or less.

Personal Touch

We pay close attention to your needs and care about every experience our clients have with us. Our approach to customer service will shine from the moment you engage with us.

Save big on Quest hardware support & maintenance

Save up to 70% when you switch over from Dell support and maintenance services.

We cover the hardware. Quest covers the software. Everybody's happy.

Customized Quest Hardware Support Services to Fit Your Environment

We've partnered with Quest to deliver the best support for PowerEdge servers and other Dell devices. Get expert hardware support and services for any type of server and storage environment from our certified team of engineers. It doesn’t matter whether your company is small, midsize, or large—we customize contracts to fit your unique needs. We offer comprehensive Dell hardware support and maintenance and supplemental support for current Quest contracts.

With M Global, you don’t have to commit to expensive contracts and SLAs that don’t even meet your specific needs. We let clients choose what goes into their support contract, so they only have to pay for what they actually want.

Since 2003, we’ve worked closely with clients to tailor parts stocking options and service level agreements that best fit their needs. We’re confident that our experienced team will be able to provide exceptional support for your hardware environment.

Learn more about our process.

Get Started Now

We want you to consider us an extension of your team, a trusted resource and advisor. Call us today at 855-304-4600 to find out more.

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M Global Services Plans & Options

Help Desk Monday - Friday, 8am - 5pm
Help Desk 24/7
Guaranteed Business Hours Response
Guaranteed 4 Hour Response
Service Ticket Opened Within Minutes
Remote and On-Site Diagnosis
Parts Replacement Scheduled After Diagnosis
Parts Delivery Next Business Day
Local or On-Site Stocking of Commonly Failed Parts
Local or On-Site Enhanced Parts Stocking
On-Site Support Next Business Day
On-Site Support Same Day
Re-Routing of Auto Generated Alerts
Defective Media Retention (DMR)

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