Sun/Oracle Third Party Maintenance Support
Oracle Devices Supported by M Global Services
We can offer customized options, and our engineers are experts in supporting a broad range of Oracle product lines including:
Sun/Oracle SPARC T-Series
Sun/Oracle SPARC M-Series
Sun/Oracle SPARC Enterprise
Sun/Oracle Sun Fire
Sun/Oracle x86 Systems
Sun/Oracle Blade Servers
Sun/Oracle Netra Series
Support & Maintenance for Oracle Users
Spending a fortune on reliable support for your Oracle devices isn’t necessary. Why not get Oracle support services that surpass what you would receive through the manufacturer–for far less.
If you’re like many IT or data center professionals, you probably have had exposure to the support available through Oracle. M Global Services’ third party maintenance and support solutions can keep your Oracle devices performing smoothly and you won’t have to be anxious about downtime or get new Oracle gear before you’re ready. And if you’ve got equipment Oracle no longer supports, rest easy—we’ve got you covered for that, too.
As an extension of your team, we offer exceptional service minimizing downtime and communicating with you every step of the way. When it comes to supporting our clients, we’ve got a “whatever it takes” attitude.
Expect the best when you work with M Global Services
Cut costs for Oracle support & maintenance
When you choose M Global, you could save up to 70 percent from manufacturer support and maintenance services.
Thorough 24/7 support
Committed support team available 24/7 and service response times of four hours or less.
Don’t wait for parts to ship
We work on making sure you have the parts you need—when you need them. A stocking strategy based on your comfort level is created and we will always keep you informed of what will be stocked.
Support for current and End of Support Life (EOSL) Oracle devices
We deliver support and maintenance for devices no longer supported by Oracle, so you won’t be caught off guard having to upgrade before you’re ready.
Customized Support Services for Companies of All Sizes
If you’re a small, midsize or large company, we can build custom contracts and services to suit your specific needs. At M Global, we strive to deliver excellent service, support and maintenance for complete server and storage environments using Oracle hardware.
Comprehensive support and maintenance
Supplemental support for existing Oracle service contracts
When you team up with M Global Services for support and maintenance of your Oracle device(s), you get a 24-hour help desk, built-in escalation and fast service response by certified engineers—all intent on meeting your needs and expectations. M Global engineers have an extensive range of skills and experience with many diverse brands and types of hardware. This allows us to provide flexible and customer-centered service options because we are able to look at problems from different angles.
Since 2003, we’ve customized service level agreements and inventory options to fit our clients’ needs and partnered with them every step of the way. The M Global team will find the best possible solution for your problem.