How To Check Your Maintenance Warranty For Hitachi-Vantara

September 24, 2019

Need to check your Hitachi Vantara warranty?

 

How to check warranties for your Hitachi hardware

In order to view the warranties and maintenance of your Hitachi hardware, you need to log in to Support Connect using your customer account. Once you are logged in, follow these steps:

1. Click on My Products in the menu to the left.

2. Select the products you would like to see the warranties and maintenance for.

3. If more than one of the selected products are installed at your site, select just one to see it in more detail.

4. View the Warranties & Maintenance box at the bottom right corner of your page.

 

 

What about my Hitachi hardware's EOL and EOSL dates?

It can sometimes be tough to find EOL and EOSL dates for your Hitachi hardware, especially when the OEM you’re working with isn't fully transparent about product information. Because they’re trying to sell more of their new products, Hitachi isn’t very open with the end of sale date on their models, they just slowly phase them out over the course of about six months. If you want to receive full transparency and know the exact EOL and EOSL dates for your Hitachi equipment, contact a third party maintenance provider like M Global Services.

 

If you have any more questions about warranties or EOSL and EOL dates for your Hitachi equipment, please contact us for help.

 

Want a better maintenance option?

Want to get quality hardware maintenance for 70% less than what you're paying with Hitachi?  Do you also want to receive support for your equipment well past their EOSL dates? If you want either of these benefits, then you should look into using a third-party maintenance provider. Third party maintenance providers, or TPMs, prioritize the needs of their clients over hardware sales. M Global even offers a fully customized service plan to fit your unique needs and budget. Other advantages M Global Services has over OEMs are:

 

  • Flexible SLAs
  • 70% contract savings
  • Dedicated inventory for every client
  • Consolidated contracts across manufacturers
  • Simplified escalation process

 

Read the OEM vs TPM blog located in our knowledge center for a more in-depth comparison of TPMs and OEMs.

 

At M Global, we keep our clients in the loop through every step of the service process. We want our customers to understand everything they’re getting into before signing a contract. No more confusion and unanswered questions! We talk more about how crucial it is to understand everything in your service contract here. Hardware maintenance and support is meant to be stress-free and easy—learn how simple it can be with a trusted TPM provider in M Global Services.

 

Any more questions? Contact us about any maintenance needs or inquiries, we’re happy to help.

 

Talk to us about support options.