Third Party Support for EMC Storage Hardware

EMC 3rd Party Hardware Maintenance & Support

See EMC models we support.

See the Dell EMC models we support.

At M Global, we've been providing customized storage support for EMC devices since 2003. As a third party hardware maintenance vendor, we have the ability to offer our clients support for EMC end-of-service-life (EOSL) devices and up to 70% in support contract savings when compared to EMC Support.

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See how we can support your EMC equipment.

EMC Storage Maintenance

Don't see your device listed here? Give us a call at 1-888-573-3914 or fill out our contact form. There's a good chance we can offer support for your storage devices.

EMC CLARiiON

CX Series
CX300
CX3-10 / CX3-20 / CX3-40
CX400
CX4-120 / CX4-240 / CX4-480
CX500
CX700

EMC Isilon

IQ Series - Isilon IQ108NL, Isilon IQ12000X
NL Series - Isilon NL410, Isilon NL400
S Series - Isilon S200
X Series - Isilon X400, Isilon X410

EMC VNX

VNXe3100 / VNXe3150 / VNXe3300
VNX5100 / VNX5200 / VNX5300
VNX5400 / VNX5500 / VNX5600
VNX7500 / VNX7600
VNX8000

EMC Data Domain

Entry Level
DD100, DD500, DD600, DD800
Mid Range
DD900, DD2000, DD3000
High End
DD3000, DD4000, DD6000, DD9000

EMC Symmetrix/VMAX

Symmetrix 3.0
Symmetrix 4.0/4.8
Symmetrix 5.0/5.5
DMX, DMX2, DMX3, DMX4
VMAX 10K, 20K, 40K

EMC Avamar

Avamar G2, Avamar G3, Avamar G4, Avamar G4S

EMC VPLEX

EMC XtremIO

X1, X2

EMC Celerra

NS Series - NS120, NS20, NS40, NS480, NS80, NS960
NX Series - NX4, NX4-CS

EMC Unity

Unity 300, Unity 600

Dell & EMC Together

The merger of Dell Technologies and EMC Corporation back in 2016 brought the two companies together under the Dell EMC brand.

At M Global, we offer support for Dell servers, EMC storage equipment, and Dell EMC devices. The product families we support include EMC CLARiiON, EMC Symmetrix, EMC VNX, EMC VNXe, EMC Celerra, EMC VMAX, EMC Connectrix, EMC Data Domain and EMC Isilon.

For a list of Dell & Dell EMC models we support, visit our Dell page.

EMC Third Party Maintenance & Support

Dependable maintenance and support for your EMC devices doesn’t have to be expensive. Get Dell EMC support services that are superior to what you would get through the manufacturer–for significantly less.

Like many IT or data center professionals, you may only have had contact with the support through EMC, but your EMC devices can continue running smoothly with M Global Services’ third party maintenance and support solutions.

You won’t have to bother with replacing your EMC gear before you’re ready or worry about downtimes. And commonly failed parts like disks and power drives are a quick fix with our experienced staff. If you’ve got EOL or EOSL hardware Dell EMC no longer supports, don’t worry–we’ve got you covered for that, too.

Supporting Your EMC Hardware, Whatever it Takes

Look, we're not just another third party EMC maintenance provider looking to make a quick buck off your EMC support and maintenance by shoving "our superior customer service" in your face.

We genuinely care about doing right by our clients because we know what it's like to be burned by bad customer service.

When we say we'll do whatever it takes, we mean that we'll always treat you how we would want to be treated—which means giving you an EMC support contract that is built around your business and following through with the level of attention and EMC hardware support expertise you deserve.

Personalized EMC Support Services for Companies Small and Large

No matter the size of your hardware environment, our team of experienced support engineers knows what it takes to provide expert support and maintenance services for EMC customers. Whether your company is small, midsize, or enterprise, we can customize support contracts and services to fit your specific needs.

Get all the support for your EMC devices that you actually want and none of what you don't—no more pre-packaged support options or rigid SLAs.

We provide the kind of EMC third party maintenance and support that we'd actually want to use ourselves. That means giving you complete flexibility when building out your customized SLAs. If you want ten extra power supplies stocked on-site, then you'll get ten extra power supplies stocked on-site.

Learn more about our process.

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