About Us
Our Leadership Team
Steve Oono
Steve Oono
Founder & CEO
Steve is the driver of all things M Global. His high standard of quality and “do whatever it takes mentality” resonates through all departments. He has built a team that shares his high standards and yet he has no problem jumping in the trenches to assist in the day to day activities and help where needed. This gives him a valuable perspective of the needs of his team and M Global customers. He has unrelenting optimism that speaks to the positive environment we have here. He cares deeply about this company and the people who work for him.
My favorite cereal is… Fruity Pebbles
I am deathly afraid of… sharks.
If I could have one superpower it would have to be… time travel.
The 5 words I would use to describe myself would be… optimistic, patient, hungry (for food), thoughtful, & determined.
People would be surprised to know that… I’m introverted.
Bill Frias
Bill Frias
Operations
Bill’s primary role is managing the operations side of the house. He keeps all the pieces in sync, while acting as one of the liaisons between engineering and sales. He also does some customer facing work. Bill is a jack of all trades, well rounded and incredibly hardworking. His commitment and follow through on anything he’s involved in means that he can be counted on 100% of the time.
The nerdiest thing I do in my spare time is… play Dungeons and Dragons with my wife and friends
My superpower of choice would be… probably flying, it would help with the commute to work.
My favorite thing about working for M Global would be... working with a team as dedicated and hard working as I am.
Sandra Coster
Sandra Coster
Marketing
Colvin Fields
Colvin Fields
Quality Assurance
Omari Young Lao
Omari Young Lao
Help Desk
Omari is one of the great facilitators on our help desk, he’s our stick of glue. His broad technical knowledge makes him a master dot connector. Omari is always willing to take on any challenge that comes his way and his “whatever it takes” mentality fits perfectly with our attitude at M Global.
My favorite thing about working for M Global would have to be… my team/work family. We always support each other.
My favorite cereal is… Captain Crunch
Not very many people know that… I can rap.
The nerdiest thing I do in my spare time is… reading manga or putting together Model Mechs.
Aya Fujisaki
Aya Fujisaki
Finance
Aya manages the bulk of the accounting and finance work needed to support the biz. She is extremely diligent, fast, and reliable and has an amazing spirit- she’s just a really good person.
The store where I would most like to max out my credit card would have to be… Zumba.com or Trader Joe’s.
I’m deathly afraid of… butterflies (moths are worse, but don’t wanna think about them…)
The nerdiest thing I do in my spare time is… cuddle with the kids’ pet snake and bearded dragon.
The most disgusting food on the planet is … black licorice.
My favorite TV show growing up was… Sesame Street.
Cole Coster
Cole Coster
Customer Satisfaction
What Sets M Global Apart
- Attitude is everything—We Got You.
- Honesty is always the best policy.
- We are on it—Fast response times guaranteed.
- Why does it have to be so complicated? Service tickets simplified.
- Show me the money—Who doesn't want to save money?!
Ready to save money?
Our Team is Everything
Here at M Global Services, we value communication and trust. It starts with a tight-knit team working together to provide an unparalleled customer experience. Every M Global team member is a part of this joint effort, and the service we provide is a direct reflection of our company community.
Our headquarters are in Seattle and with a network of more than 400 highly skilled engineers across the globe and satellite offices in New York, North Carolina, & New Hampshire; we are equipped to provide coverage all over the world. We have experience in a broad range of markets including financial, education, healthcare, & manufacturing and currently provide service to Fortune 1000 businesses.
M Global was built on the fundamental idea of delivering exceptional service in the IT industry. That was the top priority when we started in 2003 and it still is. Our customers are part of our team and the difference is obvious.
Once a client becomes our customer, they stick around. Our customers stay with us year after year. We are committed to going above and beyond for our clients and we aren’t satisfied until our customers are.
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