IT Services

M Global Services offers IT services that ensure customers receive the maximum value for their IT investments while keeping costs low and without increasing risk.

A Gartner Group analysis found that effective management of IT assets can save a company between 5 percent and 35 percent of their IT budget. We can help evaluate IT infrastructure to make these savings and improve company planning and decision making.

M Global IT services are customized and flexible. We can propose a complete suite of services that are tailored to company IT infrastructure or businesses can specify which services they think they need.

In each case, M Global Services’ proven systems and processes are at the disposal of our customers to manage their hardware and software in an optimal way.

Available IT Services

M Global Services can manage all of a company’s IT assets or offer specific services that match particular requirements. We make the goals of the customer our own and design solutions that help companies achieve them.

M Global IT services include:

  • it support servicesFull time placement, contract consulting, and staff augmentation
  • IT asset valuation
  • IT Asset acquisition
  • IT Asset redeployment
  • Asset disposal management
  • Data erasure and destruction
  • IT hardware recycling
  • Data center relocation
  • Managed monitoring platform
  • Availability and performance monitoring
  • Custom MIB creation for custom monitoring
  • third party it servicesSNMP/Syslog/Call home monitoring capabilities for all device nodes
  • OEM contract management
  • Dedicated and shared hosting
  • Operational management
  • Incident management
  • Change management
  • IT project management
  • Configuration services
  • Remote hands support
  • Extranet/DMZ management

Contact us to tell us which issues you are facing and we’ll design a custom services solution to address those problems.

Benefits of Using Our IT Services

M Global Services is focused on customer satisfaction and retention. We deliver our services to ensure maximum benefits for our customers. Such benefits include:

  • Reduced acquisition costs
  • Reduced operating costs
  • Disposal of surplus equipment at market price
  • Management of software licenses to minimize costs
  • Evaluation of recent technological developments
  • Implementation of new technologies when appropriate
  • Extension of the life of existing IT infrastructure
  • Secure disposition of obsolete equipment

Partnering with M Global Services can result in reduced costs, improved performance, and higher productivity as the IT infrastructure is designed to satisfy specific goals and optimized to reach targets defined by our customers.

Our Approach to IT Services

We have a specialized technical staff, the proven methods and processes and the experience to manage IT infrastructure efficiently and to ensure it satisfies operational criteria effectively. Our approach is to evaluate customer IT infrastructure and develop strategies to allow customers to achieve the performance they need.

Our emphasis is on customization and tailor-made solutions for particular applications and situations. We can implement standardized solutions that apply to all IT systems, but we integrate these processes into flexible IT infrastructure management proposals that do exactly what each customer wants.

When companies contract with M Global Services, we work with in-house technical staff to identify what services could improve IT infrastructure performance and what processes need improvement to ensure reliable, cost effective operation, low cost acquisition of appropriate new assets and secure disposal of obsolete equipment. Our business is to help companies with IT infrastructure derive more value from their IT assets.

At M Global Services, we want to help you make your data center work better and we have the required technical staff, proven methods, expertise and experience. Give us a call at 855.304.4600 or email us at sales@mglobalservices.com to see how we can help you make your IT infrastructure deliver better value at lower cost.