Third Party Maintenance
We offer TPM hardware support for complete server, network, and storage environments.
Tired of support contracts that feel more like a sales pitch than support? Here at M Global Services, we provide a better option. We are a leading third party IT hardware maintenance and support provider dedicated to offering outstanding customer service. That means when you work with M Global Services, we become an extension of your team and we’ll work tirelessly to solve your hardware problems, save you money and make your job easier.
What Can We Offer You?
Save up to 70 percent over OEM support.
24/7 service coverage
Comprehensive support when you need it.
Don't wait for the parts you need
Customized inventory stocking strategy allows for on-site and local parts stocking.
Support for current and EOSL devices
Don't worry about upgrading if you aren't ready yet.
Simple service calls
Reach a help desk engineer, not an answering service.
Our engineers are experienced across multiple platforms and networks.
We are committed to listening, understanding and meeting your needs.
Common problems—and how we can solve them for you:
Problem: OEM contracts are expensive.
M Global Services Solution: We provide maintenance and support at up to a 70 percent savings.
Problem: Dealing with too many manufacturers is confusing and I receive inconsistent service.
M Global Services Solution: Our engineers are trained in a variety of manufacturers, making it often possible to resolve issues in a single visit.
Problem: My hardware is at its EOSL.
M Global Services Solution: We maintain and support EOSL hardware, helping to avoid expensive
Problem: My current maintenance contract doesn’t reflect my company’s needs.
M Global Services Solution: We can customize our service options to fit your needs and budget.
Benefits of Third Party Hardware Maintenance and Support
Reduce potential downtime and your stress levels when you turn to us for your hardware maintenance needs. You can be confident knowing you are partnering with a team of expert engineers trained across many hardware manufacturers. We can help you with multiple pieces of equipment and OEMs in a single visit and identify potential problems before they become issues. We also service end of support life (EOSL) equipment extending the value of your investment.
We’re here for you 24/7 and we’ll never leave you hanging. Our friendly team of experts will ensure you find the solutions you need–fast. We build long-lasting relationships with our clients and they stick with us year after year.