Third Party Maintenance

We offer hardware support and maintenance for complete server, network, and storage environments.

 

Tired of support contracts that feel more like a sales pitch than support? Here at M Global Services, we provide a better option. We are a leading third party IT hardware maintenance and support provider dedicated to offering outstanding customer service. That means when you work with M Global Services, we become an extension of your team and we’ll work tirelessly to solve your hardware problems, save you money and make your job easier.

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See how we can help you save money, reduce downtime and extend the life of your equipment.

What Can We Offer You?

 

Cost savings

Save up to 70 percent over OEM support.

 

24/7 service coverage

Comprehensive support when you need it.

 

Don't wait for the parts you need

Customized inverntory stocking strategy allows for on-site and local parts stocking.

 

Support for current and EOSL devices

Don't worry about upgrading if you aren't ready yet.

 

Simple service calls

Reach a help desk engineer, not an answering service.

 

Expert engineers

Our engineers are experienced across multiple platforms and networks.

 

Outstanding Communication

We are committed to listening, understanding and meeting your needs.

We’ve been supporting server, network, storage and data center hardware environments around the world since 2003. And we pride ourselves on offering customized support services that meet or exceed what you would receive through an OEM—at fraction of the cost.

 

Learn more about our process

 

Service Locations

 

Service Level Agreements

 

Common problems—and how we can solve them for you:

Problem: OEM contracts are expensive.

M Global Services Solution: We provide maintenance and support at up to a 70 percent savings.

Problem: Dealing with too many manufacturers is confusing and I receive inconsistent service.

M Global Services Solution: Our engineers are trained in a variety of manufacturers, making it often possible to resolve issues in a single visit.

Problem: My hardware is at its EOSL.

M Global Services Solution: We maintain and support EOSL hardware, helping to avoid expensive
upgrades.

Problem: My current maintenance contract doesn’t reflect my company’s needs.

M Global Services Solution: We can customize our service options to fit your needs and budget.

 

 

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Benefits of Third Party Hardware Maintenance and Support

 

Reduce potential downtime and your stress levels when you turn to us for your hardware maintenance needs. You can be confident knowing you are partnering with a team of expert engineers trained and certified across many hardware manufacturers. We can help you with multiple pieces of equipment and OEMs in a single visit and identify potential problems before they become issues. We also service end of support life (EOSL) equipment extending the value of your investment.

 

We’re here for you 24/7 and we’ll never leave you hanging. Our friendly team of experts will ensure you find the solutions you need–fast. We build long-lasting relationships with our clients and they stick with us year after year.

Hardware Supported by M Global

We want you to consider us an extension of your team, a trusted resource and advisor. Call us today at (855) 304-4600 to find out more.